We use a trusted local carrier service to deliver our furniture to you. They are fully insured and will arrange directly with you a delivery date and time. Once a purchase has been made an email listing the delivery process in full will be sent to you. Please get in touch if you want to discuss the delivery process further before making a purchase, we would be happy to discuss any questions you may have. To keep carriage costs low the price quoted is usually for a one man delivery, if the item is large they may request assistance at point of delivery. Two man deliveries are also available, Concorde Transport will liaise with you about this on initial contact when arranging a delivery date. If you would prefer a two man delivery please request this when you are contacted by Concorde Transport and they will make suitable arrangements for this. (Please note there may be a small increase in carriage cost) Please allow 7-10 working days for delivery, however delivery is usually quicker than this. Please note - Our carriers are only insured to carry items of furniture to a ground floor location. It is at the discretion of the driver whether they will carry an item of furniture up stairs.
UK:£65
If when the item arrives you feel that it is not as described then you may hand the item back to the carriers and they will return the item to us. You will then be refunded the cost of the item minus the original shipping cost. This option can only be done at the moment of delivery. If you decide after the delivery day that you would like to return the item, the buyer is responsible for any shipping costs incurred getting the item back to us. Once received we will refund the cost of the item back to you minus any shipping costs. This is available for up to 7 days after the date of delivery. We try our very best to make sure you are happy with the item and know exactly what to expect when shipping items to you. If you have any concerns please don't hesitate to contact us before the delivery date and we will be happy to help in any way we can.

